Archive for September, 2011

Google Analytics now Real-Time

Yesterday Google announced that it was taking Google Analytics that one step further and making the user tracking ‘real-time’. This will open up a whole new level of effectiveness measurement for social media.

Imagine that you post a link on Twitter to your 500 followers but you only get 10 clicks for the link, but at 6pm you get 80 clicks. You will be able to use Google real time to measure the effectiveness and plan a strategy for your social media campaigns.

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It will allow users to better understand their audience and be able to react in such a way to maximise the value of their links. This new service puts together analytics with social media and conversion. The subtle changes that you make to a website will make a difference to how the user interacts with it and understanding this is key to an effective click through rate and eventually conversions.

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As I’m sure you have guessed by now Google has named the service Google Real-Time and will start rolling it out to users over the next few weeks to all users. But it is possible for you to sign up for early access here. Let us know how you get on!

Now this in itself is a great step forward for Google Analytics but Google are not the first company to introduce real time tracking but lets not forget that Google Analytics is free…although this is not strictly true.

I bet you were scared for a minute there but don’t worry I was just linking to the next and also very interesting announcement that Google are now offering a Google Analytics Premium that looks as if it will be of real value to larger companies and websites that get traffic well into the millions per month.

With Google Analytics Premium users will get:

  • Increased data gathering
  • More custom variables and reports
  • Advanced analysis
  • 24/7 support
  • Service level agreements for data collection processing and reporting

This basically means that users will not have to just use a sample of traffic and can analyse each and every visitor to the site. This will be really useful to the control freaks among us! Check out the Official page for a full list of features

Do you think that these developments are going to be useful? How are you going to use them?

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KLOUT: INFLUENCE, SCORE, COMPETE, IMPROVE

Social Media Era And Ego

Whether we like admitting it or not, when we join any site we want people to read the posts we share and, although we might not say it loudly, we really want them to retweet, like or +1 them (or all of it!). When this happens, we feel satisfied and we also start feeling something we may not have experienced before: ego growth.

I recently watched ‘Julie & Julia’ (based on the book with the same title, written by American author Julie Powell; for those who haven’t watched it yet expect lots of delicious recipes and great acting). Apart from accentuating my passion for good food, this film also made me realise of how clearly we can define the Internet era in ‘Pre-Social Media Sites time’ and ‘Post-Social Media Sites time’. Some would say that it was easier to become an influencer during the pre-social media sites time, others would say the complete opposite, but what most of us will agree with is that there was clearly a before and after.

At the time Julie Powell launched the blog ‘Julie & Julia’ is based on, social media wasn’t part of our everyday lives and many businesses hadn’t even heard of such a term. Julie Powell wasn’t sure whether there was somebody reading her blog. She became successful because of the interest her blog raised, but she could have also been like that tree that falls in a field with nobody around. Who’s going to hear it? Today, Julie Powell would have found easier to share her blog across much, much bigger communities and know its impact nearly straight away. The charm of her story, however, is that it became successful anyway during the pre-social media sites time.

Society Gets Social Media. Klouts Gets Society

Mar Martí also explained on her ‘Six Degrees of Separation’ post how there was a time before and there is a time after social media. Becoming part of a community wasn’t appealing to the masses either; people loved keeping themselves to themselves…or did they?

The popularity of Facebook and Twitter woke up our ego and made us realise we weren’t so keen anymore on keeping our lives so private. We started sharing what we love doing, what we eat (at the time we are eating it, with picture included), who we are with, the last gadget we bought… Social media sites have found room in our society because people in our society have realised they don’t mind exposing their lives, or at least some aspects.

What do you expect when sharing a picture, an article, a video, etc. with a community? I’ve asked this question before and, although I haven’t always had the most honest answer (some people still struggle with the idea of admitting that they love being heard and, ultimately, becoming some kind of authority within a community), the answer is recognition, influence, impact, virality.

Klout is a service that offers users the chance to analyse their influence on the communities they belong to (Twitter, Facebook, Google+, Foursquare…) by making that influence measurable. By providing measurable data, users won’t only be able to analyse their influence online, but also compete with other users (the fun part).

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Klout And The New Sense Of Competition

I registered on Klout only a few months ago and I must admit that I quickly got hooked. I found mesmerising being able to understand where I stood in relation to other members of the same communities, how much or little I was influencing them and how much or little they were influencing me. I guess that if the existence of social media is able to boost egos, Klout definitely manages to boost the sense of competition. Who truly reaches that community you are in: you or the contact that works in the same market as you do? Who influences more within a community: you or that colleague you’ve worked with for years? Ultimately, who’s a bigger influencer?

Competition is on but, by looking at this data, you may also gain a sense of self-improvement within your communities. After all, you want your influence to keep increasing.

Today I checked my Klout score. I know that at 42.66 is quite modest compared to other users. However, I take as a positive the influence increase during the last month. That alone is encouraging, which may show one of the reasons why using Klout may be beneficial.

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Topics

According to Klout, topics are generated based on users’ engagement with your content. Currently I’m influential about 12 topics, most of which I’m happy with: ‘Social Media’, ‘iPhone’, ‘SEO’, ‘Marmite’, ‘Coffee’… Others, such as ‘Beer’ and ‘Relationships’, baffle me bit as they are two topics I don’t tend to tweet or comment about. If I’ve posted 3 out of nearly 3,000 tweets including ‘beer’, I don’t think Klout should consider me an influencer. I find it quite funny though every time I read that Klout believes I’m influential about beer.

The good news is that if you don’t think you are influential about a topic Klout has matched you with, you can always deactivate it.

I guess Klout still needs to tweak a bit how it defines what topics people really are influential about.

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I believe that we are entering a new stage within the social media era that has got lots to do with understanding where we stand in relation to others. Obtaining accurate information will be crucial for individuals and businesses interested in proving and improving their authority within certain communities. Others may just be interested in keeping their sense of ego and competitiveness in good shape.

Have you got Klout? Do you agree with the topics Klout believes you are influential about? Let us know your opinion.

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UK Search Awards – We have been shortlisted!

Well today is a great day for us here at Upstream Connections. We have been shortlisted in the Best SEO Campaign category for the UK Search Awards. We are extremely proud of being shortlisted for “Recognition of a campaign that has achieved outstanding results in search engines in natural, free or organic listings”.

Some of the biggest names in search are on the judging panel which makes being shortlisted even more prestigious.

  • Bas van den Beld, Founder, State of Search
  • Dave Coplin, Director of Search, Consumer and Online UK, Microsoft
  • Nick Garner, Head of Search, Unibet
  • Richard Gregory, Chief Operations Officer, Latitude & UK Chair, SEMPO
  • Neil Hardy, Head of e-commerce, Midcounties Co-operative
  • Peter Jordan, Strategic Search Manager, government Digital Service
  • Judith Lewis, Head of Search, Beyond
  • Philip Miles, UK Director for Agencies, Google UK
  • James Murray, Marketing and Research Analyst, Hitwise UK
  • Jon Myers, Director, Account Management UK and Ireland, Yahoo!
  • Peter Young, Head of SEO, Brilliant Media

The awards will be presented at an awards dinner at the Emirate Stadium, on the evening of Thursday 3 November 2011, so fingers crossed until then!

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